😥 I would like to request a refund.

For now, and in accordance with our refund policy, which you accepted during your purchase, we only provide refunds for plans that have not been used at all—in other words, accidental purchases where the exact amount of credits has not been used.

If this is your case, please contact us through any of our support channels with the email address associated with your account and the exact, detailed reason for your request.

We are very sorry to hear this. However, the use of AI is probabilistic; therefore, it is not possible to know the quality of the results in advance. The AI may generate visual artifacts, hallucinations, or unintended modifications under unknown conditions.

Since generating an image or video involves computational processing that consumes resources regardless of the aesthetic quality of the final result, we cannot offer partial or full refunds for results that do not meet your personal standards.